Privacy Policy
Effective November 12, 2026
Who is responsible
VeraSky LLC, 1001 S Main St, Ste 600, Kalispell, MT 59901, USA, is responsible for the personal information collected through this site. Privacy questions: support@veraskyonlineservices.com.
What we collect
- Order details: your email address, the MAC address of the device you want activated, the device type, the license you chose, and the language of the page.
- Payment details: handled by our payment provider. We receive a confirmation and limited details such as the card brand and last four digits. We never receive your full card number.
- Messages: what you send us by email.
This site does not use advertising or analytics trackers. It stores two preferences in your browser (currency and license choice) so the page remembers them. They stay on your device.
Why we use it
- To activate your license and send your confirmation.
- To answer support requests and process refunds.
- To keep the accounting and tax records the law requires.
- To prevent fraud.
Who we share it with
- The HotPlayer developer: we send your device’s MAC address to the developer’s reseller system. This is what activates the license.
- Our payment provider: to process your payment and refunds.
- Our hosting and email providers: to run the site and deliver email.
We do not sell your personal information and do not use it for advertising.
Where it is processed
We are based in the United States, and our providers may process information in the United States and other countries. If you live in Canada, your information will be transferred outside your province.
How long we keep it
Order records are kept for as long as your license is active and for up to 7 years afterward for accounting and tax purposes. Support emails are kept for up to 2 years.
Your rights
You can ask to see, correct, or delete the personal information we hold about you, or withdraw consent to its use, by emailing support@veraskyonlineservices.com. We answer within 30 days. Deleting a MAC address may end the license linked to it. If you are not satisfied with our answer, you can contact the privacy regulator where you live.
Children
This store is intended for adults. We do not knowingly collect information from anyone under 18.
Changes
If we change this policy, we post the new version here with a new effective date.